The Official ACT! 2005 Course Manuals
Through a partnership with Sage Software (formerly Best Software) and Thomson Course Technology, we've produced the official set of course manuals for ACT! 2005. 

Our manuals are bundled with courses at most ACT! training centers, but you can also order them online at http://www.courseilt.com. 

If you are an ACT! trainer, visit the Partners section of this site to get a free review copy or to sign up as a reseller.

ACT! 2005: Basic
ISBN 1-4188-3831-4
(218 pages)

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View the course outline.

Coures Length: 8 hours


Description: This ILT Series manual covers the basic functions and features of ACT! 2005. Students will learn how to navigate a database, locate records, create and delete contacts, work with company records, perform lookups and searches, use Contact List view, work with groups, and schedule activities. Before taking this course, students should be comfortable using a personal computer and Windows 2000 or later. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.


 

ACT! 2005: Advanced
ISBN 1-4188-3834-9
(170 pages)

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View the course outline.

Course Length: 8 hours


Description: In this ILT Series course, students will use ACT! 2005 to perform advanced lookups and queries, manage documents and files, work with e-mail templates, and send a mass e-mail message. Students will also learn how to integrate ACT! 2005 and Outlook to send messages and share activities. Students will work with the Task List, creating custom activity types and priorities, work with the calendar feature, and learn how to manage opportunities. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.


 

ACT! 2005: Administration
ISBN 1-4188-3840-3
(200 pages)

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View the course outline.

Course Length: 8 hours

Description: This ILT Series course is aimed at system administrators who support ACT! 2005 users. Students will learn how to install ACT! 2005, convert a database from a previous version, create and delete a database, import contacts from another data source, manage users and teams, and restrict contact access. They'll also create and manage database fields and drop-down lists, and use a Layout Designer to modify data input screens. In addition, they'll set general system preferences, such as scheduling and communication preferences, and create a custom command and add it to the menu and toolbar for easy user access. Finally, they'll backup and restore a database, perform routine maintenance, use the ACT! Diagnostic Tool, configure a network synchronization service, manage Sync Sets, and create and deploy a remote database. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.


 

ACT! 2005: New Features
ISBN 1-4188-3837-3
(220 pages)

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View the course outline.

Course Length: 8 hours

Description: This ILT Series course covers those features of ACT! 2005 that were not included the previous version. Students will locate database supplemental files, use the new views, tabs, and menus, attach files to contact records, manage attached documents, and limit contact access to records. Topic coverage also includes navigation of calendar views, creation and removal of activity types and custom priorities, resource management, and calendar access permissions. Students will also learn how to manage groups and company records, filter, manage, and export opportunities, attach a Web page to a contact record, and generate maps and driving directions. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

All manuals are Available in the following formats:

• Student Manual
• Student Manual w/ CD
• Instructor's Edition