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The ACT! Knowledge Base is an online database of bugs, workarounds, technical documents, and how-to's.  This should be your first level resource for ACT! technical support.

 
 
Course: ACT! 2007 Administration   
8 hours (Full Day)
Instructor-Led Course
Prerequisite: ACT! 2007 Basic & Advanced

Course Summary:
This course is ideal for students who will be administering a database in a workgroup environment and need to be trained on advanced features like installation, server configuration, and  maintenance procedures.

Attend This Course:

• View our public training schedule
•
Schedule a custom class for your workgroup


Download Course Outlines
Course outlines for this class are provided in Microsoft Word and PDF formats.  Please note that you may need to install the Marydale font to view the Word version properly.

• Download in Microsoft Word format
•
Download in Adobe Acrobat (PDF) format


Download Course Agendas
Agendas will show you a minute-by-minute accounting of what will happen in this class.  If you are scheduling a custom class, you can adjust this agenda to meet your specific needs.

• Download in Microsoft Word format
•
Download in Adobe Acrobat (PDF) format


Installation and conversion

Installing ACT! 2005
• Discussing server installation
• Discussing workstation installation
• Updating an installation
• Registering and activating ACT! 2005

Upgrading from ACT! 6.0
• Converting an ACT! 6.0 database
• Converting supplemental files to 2005 format

Opening a database
• Opening a database on a local computer
• Opening and viewing a PAD file in Notepad


Database creation

Creating and deleting databases
• Creating a database on a local computer
• Deleting a database

Importing and exporting contacts
• Turning off duplicate checking before an import
• Importing contacts from a text file
• Exporting all Arizona contacts to a text file

Managing user accounts
• Adding new users to the database
• Deleting an existing user
• Editing an existing user’s security role

Managing teams
• Creating a team
• Limiting access to a contact record
• Setting the default contact access for new contacts


Defining fields

Adding new fields
• Adding a character field
• Adding a number field
• Adding a phone number field
• Adding a date field
• Adding a memo field to store directions
• Adding an address block
• Adding a Yes/No field

Editing and removing fields
• Changing the name of a field
• Changing a field’s attributes
• Deleting a field

Managing drop-down lists
• Creating a drop-down list field
• Editing a drop-down list
• Importing items for a drop-down list
• Associating a drop-down list with a field


Designing layouts

Working with layouts
• Viewing layout files in Windows Explorer
• Changing the layout
• Opening the Layout Designers

Adding tabs and fields
• Adding a new tab
• Adding a standard text field
• Adding a memo field
• Adding a Yes/No field
• Copying and pasting a field

Adding objects to a layout
• Adding rectangle object
• Adding a text object
• Adding an image

Fine tuning a layout
• Changing object attributes
• Aligning two fields’ left edges
• Making two objects the same size
• Sending an object to the back of a layout

Setting field entry order
• Moving from field to field in the Contacts view
• Clearing the field entry order
• Setting the Tab stop order
• Setting the Enter stop order


Setting preferences

Setting general preferences
• Specifying the default folder for storing databases
• Adding new name prefixes and suffixes
• Setting the default behavior for the Salutation field
• Finding duplicate contacts
• Changing the appearance of views, tabs, and lists
• Setting the default startup database

Setting calendar and scheduling preferences
• Setting calendar preferences
• Setting the defaults for new activities

Setting communication preferences
• Setting ACT! to work with Microsoft Outlook
• Configuring settings for mail messages
• Creating an mail signature
• Setting the default word processor


Menu/toolbar customization

Creating custom commands
• Creating a custom command for a program
• Creating a custom command for a template

Adding and removing menu and toolbar commands
• Adding a command to the toolbar
• Adding a command to the menu
• Removing a command from the menu and toolbar
• Resetting menu and toolbar customization
• Creating a keyboard shortcut for a command

Customizing the navigation bar
• Switching navigation bar modes
• Removing an item from the navigation bar


Database maintenance

Backing up and restoring a database
• Performing a backup
• Restoring a backup

Performing routine maintenance
• Performing a check and repair
• Removing notes that are older than 50 days

Using the ACT! Diagnostic Tool
• Launching ACTDIAG
• Viewing basic server information
• Viewing database audit logs
• Running a database fields report
• Detaching and manually deleting a database


Synchronization

Managing the sync server
• Discussing synchronization
• Configuring a network synchronization service
• Enabling synchronization on the server

Managing the Sync Set
• Creating a Sync Set for a remote user
• Adding a contact to the Subscription List

Creating and deploying a remote database
• Creating a remote database
• Restoring a remote database
• Synchronizing a remote database


Call us at 800-322-1049 today!


 

 

 



 
ACT! 2008 is the fastest, most stable version of ACT! ever released.  Add some nice new features, and you have a really great product.
  Faster:  Some parts of
   the product perform
   better than ACT! 6.0
  SQL Server 2005 
   backend database
  All-new dashboard feature
  Improved opportunities 
  Improved group and
   opportunity tracking 
  Easier database
   maintenance
  And More!


Need ACT! Training?  We can bring the classroom to you.  With our portable classroom, we can train with 20 laptops and a portable server for ACT! for Web classes. 


  

 
 
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