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Check out the articles and books written by our staff...
 
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Call us at 800-322-1049.

 

 
The ACT! Knowledge Base is an online database of bugs, workarounds, technical documents, and how-to's.  This should be your first level resource for ACT! technical support.

 
 
Course: ACT! 2007 Advanced   
8 hours (Full Day)
Instructor-Led Course
Prerequisite: ACT! 2007 Basic

Course Summary:
This course is ideal for students who have been using ACT! 2007 for some time and are looking to leverage some of the advanced features of the product. 

Attend This Course:

• View our public training schedule
•
Schedule a custom class for your workgroup


Download Course Outlines
Course outlines for this class are provided in Microsoft Word and PDF formats.  Please note that you may need to install the Marydale font to view the Word version properly.

• Download in Microsoft Word format
•
Download in Adobe Acrobat (PDF) format


Download Course Agendas
Agendas will show you a minute-by-minute accounting of what will happen in this class.  If you are scheduling a custom class, you can adjust this agenda to meet your specific needs.

• Download in Microsoft Word format
•
Download in Adobe Acrobat (PDF) format


Advanced lookups and queries

Advanced queries
• Creating an advanced query
• Saving an advanced query
• Editing an existing query

Lookups by example
• Using the Lookup By Example feature
• Searching multiple fields
• Converting to an advanced query

Additional lookups
• Performing an annual events lookup
• Performing a contact activity lookup

Company lookups
• Performing a lookup on company fields
• Saving a lookup as a company

Group lookups
• Finding all contacts that are members of a group
• Finding a group by name
• Searching on group fields
• Saving a lookup as a group

Opportunity lookups
• Performing a lookup of all available opportunities
• Looking up a specific opportunity by name
• Looking up an opportunity by other fields
• Filtering the Opportunity List view


Performing a mail merge

Working with document templates
• Creating a document template
• Editing a document template

Personalizing document templates
• Inserting field placeholders
• Inserting a ‘My Record’ field placeholder
• Running a letter template for a single contact

Performing a mail merge
• Narrowing a lookup to ensure data is complete
• Performing a mail merge for the current lookup


Document and file management

The Documents tab
• Adding a document to the Documents tab
• Viewing an attached document
• Removing a document from the Documents tab

Attaching files
• Attaching a file to a contact record
• Launching an attached file


Sending mass e-mail messages

Working with e-mail templates
• Creating an e-mail template
• Editing an e-mail template

Performing a mass e-mail merge
• Looking up contacts with a non-empty E-mail field
• Sending a mass e-mail message
• Outlook integration

Specifying Outlook’s ACT! settings
• Creating an ACT! Address Book in Outlook 2002/2003
• Setting default attachment options

Sending messages to ACT! contacts
• Sending an e-mail message to an ACT! contact
• Checking e-mail properties for an ACT! contact
• Specifying e-mail message history options

Sharing ACT! and Outlook activities
• Updating ACT! and Outlook activities
• Removing shared activities


Advanced activities

Using the Task List
• Filtering the Task List
• Editing an activity in the Task List
• Sorting the Task List
• Changing Task List columns

Managing activity types and priorities
• Creating an activity type
• Creating a custom activity priority

Managing resources
• Adding, editing, and removing a shared resource
• Checking resource availability
• Scheduling a resource

Working with multiple activities
• Scheduling an activity for multiple contacts
• Scheduling a recurring activity

Scheduling an activity series
• Creating an activity series template
• Editing an existing activity series template
• Scheduling an activity series

Workgroup calendar features
• Granting another user permissions for your calendar
• Viewing your meeting invitations

Setting activity preferences
• Setting your calendar preferences
• Setting your scheduling preferences

Printing a calendar
• Printing a standard calendar
• Using the Quick Print feature


Opportunity management

Viewing opportunities
• Filtering your opportunity list
• Looking up opportunities
• Customizing the columns in the Opportunity List
• Changing the name of an opportunity user field

Adding and removing opportunities
• Entering a new opportunity
• Editing an existing opportunity
• Closing an opportunity
• Deleting an opportunity

Generating quotes
• Writing a quote for an opportunity
• Editing a Word quote template

Exporting opportunities to Excel
• Exporting an opportunity list to Excel
• Viewing PivotTables and charts

Managing the opportunity process
• Creating an opportunity process
• Modifying an existing opportunity process
• Performing a lookup by opportunity stage

Maintaining a product list
• Adding new items to a centralized product list
• Modifying a product list
• Importing a product list

 

Call us at 800-322-1049 today!

 

 

 



 
ACT! 2008 is the fastest, most stable version of ACT! ever released.  Add some nice new features, and you have a really great product.
  Faster:  Some parts of
   the product perform
   better than ACT! 6.0
  SQL Server 2005 
   backend database
  All-new dashboard feature
  Improved opportunities 
  Improved group and
   opportunity tracking 
  Easier database
   maintenance
  And More!


Need ACT! Training?  We can bring the classroom to you.  With our portable classroom, we can train with 20 laptops and a portable server for ACT! for Web classes. 


  

 
 
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